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Refund Policy
We do not offer refunds, but we have you covered.
In case of defective items, missing products, or lost shipments, we provide quick replacements or store credit in the form of gift cards or vouchers. -
Shipping Policy
We ensure fast and reliable delivery across India.
Check shipping timelines, charges, and order tracking details. -
Contact Details
Need help or have a question?
Reach out to our support team for quick assistance and personalized service. -
About Giftware
Discover the story behind Giftware and what makes us special.
Explore our vision, products, and commitment to quality gifting
Shipping policy
All orders are processed and dispatched within 24 hours of confirmation.
Estimated delivery time is 4 to 7 working days from the date of dispatch.
Orders are not shipped on Sundays or public holidays.
During high-volume periods, there may be a slight delay in shipping. If there’s a significant delay, we’ll inform you via email or phone.
Shipping Charges
We offer Free Shipping on all orders — no minimum purchase required.
Shipment Confirmation & Tracking
Once your order is shipped, you’ll receive a Shipment Confirmation Email with your tracking number.
The tracking number will be active within 24 hours.
Return Shipment Conditions
Our delivery partners will only accept returns in original Giftware packaging.
Do not include non-Giftware items in the return parcel — this may violate shipping policies and result in the return being rejected.